Community Resources
We have listed important numbers and documents that Big Lake residents may find helpful.
Documents
Waste Collection Schedule
Not sure which week your garbage gets collected and which week only organics get collected? See the City of Edmonton's waste collection schedule for the Big Lake area. You can also use their search tool here.
Important Contacts
Police
911: In all cases of an emergency involving a life threatening situation, or a crime in progress.
#377 or 780-423-4567: non-emergencies
Crime that includes break and enters, damage to property, damage to vehicle, lost property, theft from vehicle under $5,000, or theft under $5,000 can be reported online here.
Edmonton Fire
Stay in the know of any fire bans, request a fireworks permit, and learn about fire safety from the Edmonton Fire Rescue Services.
Click Before You Dig
If you're planning to disturb the ground on your property, submit a locate request to ensure you don’t come in contact with a dangerous underground utility. Submit your request here.
City of Edmonton: 311
Residents can report a number of community-related concerns to the City of Edmonton, including parking complaints, potholes, noise complaints, construction site concerns, and much more. Call 311 or report online here.
City of Edmonton: Pet Licences
All dogs and cats 6 months or older must have a valid pet licence and tags so that we can contact you if your pet gets lost. This even applies to indoor pets as they can easily slip out open windows or doors. Register or renew your pet licences here.
City Councillor
Reed Clarke is Big Lake's City Councillor. If you have questions or concerns, you can find his contact information here.
211
211 is a helpline and online database of Alberta’s community and social services. See their online database here.
EPCOR
For power, water, and drainage emergencies: 780-412-4500. Learn more about EPCOR-related emergencies here.
Health Link 811
Health Link is a free 24/7 phone line that connects Albertans with trusted health advice and information. Registered nurses answer your call, provide guidance on symptoms, help you decide if you need urgent care, and connect you to local health resources.